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Cancellation Policy

At Ovelam, we aim to provide a clear and fair cancellation process. Please review our policy below.

1. Order Cancellation

  • Before Shipment: Orders can be canceled before they are shipped. Contact us at [email protected] with your order number to request a cancellation. A full refund will be processed to your original payment method.
  • After Shipment: Orders that have already been shipped cannot be canceled. However, you may return the item in accordance with our Return Policy.

2. Order Modifications

  • Before Shipment: You may update shipping details or modify your order by contacting us as soon as possible.
  • After Shipment: No modifications can be made once an order has been dispatched.

3. Order Cancellation by Ovelam

  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or other unforeseen circumstances.
  • If an order is canceled, customers will be notified, and a full refund will be issued.

4. Contact Us

For any cancellation requests or inquiries, reach out to us at:
📧 Email: [email protected]

This policy is subject to updates, which will be posted on this page.